20-20 Management

Facilitation

The Pessimist Sees Difficulty In Every Opportunity, The Optimist Sees Opportunity In Every Difficulty

Les runs great workshops that go beyond the ordinary by employing creative problem-solving techniques that spark innovation and growth.

Les facilitates workshops with senior leadership teams to:

  • clarify their business ambition
  • set stretching goals and objectives
  • define and align their strategy
  • address cultural change by creating the conditions for success
  • sustain energy levels to deliver the results
Les Murray

Les works with companies large and small to create highly effective and engaging offsite “away days”. The mechanics of what a facilitator does are described in this short International Institute for Facilitation and Change (IIAFC) video.

The facilitator’s role is to create a vibrant atmosphere, focus individuals and groups on tasks with optimism and rigour by asking the questions that prompt fresh insights that help find the pathways to defining new solutions. The results frequently bring added benefits on:
Les is recognised for getting to the core of the issue very quickly and staying with it until resolution is achieved. He has facilitated a variety of creative problem solving sessions to address a wide variety of topics utilising a variety of communication formats that appeal to different learning styles, maximise engagement, and maintain high concentration levels throughout the day:
The design and delivery of one, or two, day planning sessions inspires fresh thinking by challenging existent beliefs and mental models in order to set out a clear transformational pathway that delivers higher levels of performance. Serious issues can be tackled in creative ways, being solemn is a way of avoiding risk and staying stuck. No two planning sessions are the same because each business faces different challenges. However, each workshop is guaranteed to be::
People remember experiences more so than content. Great arguments don’t change hearts and minds the way that experiences do. All workshops are packed full of experiences and stimulation to shift mindsets so as to address the ‘art of the possible’ and motivate people to take action

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Testimonials

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Anthony Attard

“The growth workshop with senior management was excellent. Les provided thought provoking challenges with good humour in a well structured day. Highly guaranteed to provide the spark for a breakthrough and fresh thinking“

Anthony Attard - Group CEO

Panaz LTD
Victoria Sylvester

“Les is fantastic and impeccably organised.  He is a really wise coach who shares his experience, and points of view, in ways which are extremely helpful to how my business and personal life are developing”

Victoria Sylvester - Managing Director

Acacia Training
Todd Navin

“Les’s pace, listening skills, clarity of communications, and attention to detail are all impressive and come dressed in high quality dry humour. Les demonstrated high integrity, empathetic style, great insights and gravitas. His work with our team to manage a challenging programme was excellent and exceeded expectations”

Todd Navin - General Manager Finance & Administration

Haesl LTD
Stephen Nickson

“Les has been a source of wisdom for me as we work our way forward building a new team, restructuring operations, and build for the future. He has an assured manner which combines support and challenge as a good critical friend should. In my 1-2-1s with Les I have been struck by his knowledge and insight, sharp and perceptive questioning, as well as his appetite for holding my feet to the fire!”

Stephen Nickson - Owner & Managing Director

DATS Technical Recruitment
Picture1

“Les worked with us during a very difficult and challenging time for the dentistry profession.  He provided an invaluable sounding board as a strategic advisor “thinking ahead” across a number of different projects.

I value his advice on major decisions. An indispensable member of the team.”

Prof Paul Tipton

Founder and CEO, Tipton Training
Nick Taylor

“Les gave us a fun filled day and it was only obvious he had worked us hard when we stood back and looked at all the output we had achieved as a team. He got the best from every person in the room with his direct and engaging style that blends sharp wit with very serious subject matter. Absolutely brilliant. An exceptional day”

Nick Taylor - Chief Executive

Tim Barry Jonathan Ball Peace Foundation
Michael Jefferies

“A 1-2-1 with Les is the equivalent of an excellent non-executive director who, with an understanding of the business, can “stand back” and give informed, impartial, and very practical advice”

Michael Jefferies - Managing Director

Jefferies Solicitors LTD
MARK PAPWORTH

“Les works at pace, professionally, and with minimum fuss to quickly deliver results.  He exudes a natural authority and earns respect from those he comes into contact with his sharp mind and warm heart”

Mark Papworth - Group CEO

Chemring Group PLC
Lyn Rees

“Les exhibits a willingness to lead teams on a “new adventure” with good humour, clear thinking, and that all important ingredient – humility.  Pure magic”

Lyn Rees - Group CEO

Novacyt PLC
Kelvin Coyle

“Les runs a fantastic workshop. Engaging, fun, great stories, practical insights and all delivered in a way which drives engagement and gets the creative juices flowing. Les is the go to guy for making the complex simple, the difficult easy, and putting a smile on people’s faces – exceptional”

Kelvin Coyle - Managing Director

M H Alshaya Co W L L
Gavin Huxtable

“Our engagement with Les was incredibly fruitful. He engaged with the team, exploring and challenging patterns of work to identify improvement opportunities which we are now implementing that will result in a significantly more effective organisation in future”

Gavin Huxtable - Steam Business Development Director

Spirax-sarco Engineering Plc
Dale H

“The 1-2-1s with Les are very open as well as being very detailed. Les always follows through on each point and goes the extra mile to assist and help. His experience in business and life really resonate with me and have helped me in many areas in business as well as personally”

Dale Heathcote - Managing Director

Servico Group Group
Anthony Attard

“The growth workshop with senior management was excellent. Les provided thought provoking challenges with good humour in a well structured day. Highly guaranteed to provide the spark for a breakthrough and fresh thinking“

Anthony Attard - Group CEO

Panaz LTD
Victoria Sylvester

“Les is fantastic and impeccably organised.  He is a really wise coach who shares his experience, and points of view, in ways which are extremely helpful to how my business and personal life are developing”

Victoria Sylvester - Managing Director

Acacia Training

Work Experience