About Les Murray
At the foundation of every business is a great story, and 20-20 Management is no exception.
With a career spanning many industries, Les started his journey in retail, where he grew to love working in a dynamic and fast-paced environment, serving customers and building relationships each day.
Working his way up the ranks to become a Marketing Director of a multiple retailer and a director of a Big 4 consultancy, Les found his passion in working at speed and under pressure, while delivering exceptional results. With over 20 years of accumulated experience, Les’s extensive industry knowledge steered him to leading large-scale transformation programmes for multinational and ‘blue chip’ corporations, which he did successfully for many years.
Here, Les found his calling in helping businesses transform and grow to reach their full potential.
Since then, Les has worked with leaders and their organisations to help them achieve a clear vision of their future goals, implementing frameworks built from tried and tested methods to deliver accelerated revenue growth and increase enterprise value.
Using expertise forged through years of working as a business consultant and coach, Les brings his unique blend of empathetic, yet direct and to-the-point teaching methods to deliver results that hit the mark, every time.
Now, having created a 12 step programme built over the years of partnering with CEOs, MDs and business owners, Les’s aim is to support businesses on a global scale, through a work programme designed to inspire, motivate and enable teams to help their business stand out and be distinctive using the practical experience acquired.
The 12 components laid out in the program have been proven to bring transformation on an exponential scale, along with providing a sense of confidence and clarity to those who implement them.
When he’s not scaling up businesses, you can find Les scaling up the side of a mountain in his second home, Scotland. With a lifelong passion for hill walking, Les has made it his mission to top all 282 of the Scottish Munros, with just over 50 left to conquer.
If you feel that you could benefit from Les’s expertise, reach out for a consultation today and discuss your ambitions for business growth.
Case Studies
Organisational Health
FTSE 100 Division
Following a short pilot study a new target operating model was designed, organisational structures prepared and populated, business processes re-engineered, and an ERP system selected. A detailed programme plan was prepared and signed off for implementation by the client team.
10X Growth
Education Provider
Created a new strategic plan to sharpen focus on target markets and capabilities to deliver growth. Spurred innovation in new service lines distributed in new channels and formats to drive revenue growth and diversify customer base which doubled revenues over 18 months.
10X Growth
Services Provider
Partnered with client’s SLT to re-set strategic direction and organisational structure spanning Europe and N. America. Accelerated investment in value creating propositions and channels to treble revenues whilst holding headcount over 2 years.
Performance Improvement
Overseas JV Services
Partnered with a client team to appraise the company’s organisation (over 1,000 people), business processes, and costs. A business plan was produced which enabled the execution of an extensive order book on faster turnaround times, at lower resource levels, that supported long term growth ambitions.
Performance Improvement
Fortune 500 Multinational
Led a review of the R&D processes and organisational structure of a manufacturer employing over 100,000 people.”. Proposals were adopted that resulted in fewer senior Directors and Vice-Presidents and simplified work patterns at lower costs, contributing $50m profit pa in a single Division.
Testimonials
“Les is fantastic and impeccably organised. He is a really wise coach who shares his experience, and points of view, in ways which are extremely helpful to how my business and personal life are developing”
Victoria Sylvester - Managing Director
“Les’s pace, listening skills, clarity of communications, and attention to detail are all impressive and come dressed in high quality dry humour. Les demonstrated high integrity, empathetic style, great insights and gravitas. His work with our team to manage a challenging programme was excellent and exceeded expectations”
Todd Navin - General Manager Finance & Administration
“Les has been a source of wisdom for me as we work our way forward building a new team, restructuring operations, and build for the future. He has an assured manner which combines support and challenge as a good critical friend should. In my 1-2-1s with Les I have been struck by his knowledge and insight, sharp and perceptive questioning, as well as his appetite for holding my feet to the fire!”
Stephen Nickson - Owner & Managing Director
“Les worked with us during a very difficult and challenging time for the dentistry profession. He provided an invaluable sounding board as a strategic advisor “thinking ahead” across a number of different projects.
I value his advice on major decisions. An indispensable member of the team.”
Prof Paul Tipton
“Les gave us a fun filled day and it was only obvious he had worked us hard when we stood back and looked at all the output we had achieved as a team. He got the best from every person in the room with his direct and engaging style that blends sharp wit with very serious subject matter. Absolutely brilliant. An exceptional day”
Nick Taylor - Chief Executive
“A 1-2-1 with Les is the equivalent of an excellent non-executive director who, with an understanding of the business, can “stand back” and give informed, impartial, and very practical advice”
Michael Jefferies - Managing Director
“Les works at pace, professionally, and with minimum fuss to quickly deliver results. He exudes a natural authority and earns respect from those he comes into contact with his sharp mind and warm heart”
Mark Papworth - Group CEO
“Les exhibits a willingness to lead teams on a “new adventure” with good humour, clear thinking, and that all important ingredient – humility. Pure magic”
Lyn Rees - Group CEO
“Les runs a fantastic workshop. Engaging, fun, great stories, practical insights and all delivered in a way which drives engagement and gets the creative juices flowing. Les is the go to guy for making the complex simple, the difficult easy, and putting a smile on people’s faces – exceptional”
Kelvin Coyle - Managing Director
“Our engagement with Les was incredibly fruitful. He engaged with the team, exploring and challenging patterns of work to identify improvement opportunities which we are now implementing that will result in a significantly more effective organisation in future”
Gavin Huxtable - Steam Business Development Director
“The 1-2-1s with Les are very open as well as being very detailed. Les always follows through on each point and goes the extra mile to assist and help. His experience in business and life really resonate with me and have helped me in many areas in business as well as personally”
Dale Heathcote - Managing Director
“The growth workshop with senior management was excellent. Les provided thought provoking challenges with good humour in a well structured day. Highly guaranteed to provide the spark for a breakthrough and fresh thinking“