Why Expectations Shape Performance
We often think performance is driven by skill, resources, or strategy. But one of the most overlooked drivers is expectation.
We often think performance is driven by skill, resources, or strategy. But one of the most overlooked drivers is expectation.
A diamond is just a chunk of coal that became brilliant under pressure. The same is true for people and teams.
In large firms, bad leaders are often labelled “psychotic.” In smaller owner-managed businesses, the label is usually “the boss,” but said with a wry smile that really means “handle with care.”
Most of us have encountered a bad manager at some point. When people recall “the worst manager ever,”
Leadership at all levels is essential for organisations that want to thrive.
Leadership has always been about more than vision, strategy, or charisma.