Facilitation
The Pessimist Sees Difficulty In Every Opportunity, The Optimist Sees Opportunity In Every Difficulty
Les runs great workshops that go beyond the ordinary by employing creative problem-solving techniques that spark innovation and growth.
Les facilitates workshops with senior leadership teams to:
- clarify their business ambition
- set stretching goals and objectives
- define and align their strategy
- address cultural change by creating the conditions for success
- sustain energy levels to deliver the results

Les works with companies large and small to create highly effective and engaging offsite “away days”. The mechanics of what a facilitator does are described in this short International Institute for Facilitation and Change (IIAFC) video.
- Improved understanding of the business and its strategy
- Develop skills in collaborative creative problem solving
- Development of a tight knit senior team
- A new language for assessing business opportunity
- Collective responsibility for delivery of plans
- Annual business plans
- New products and services
- Change programme design
- Strategy planning
- Growth challenges
- Merger integration
- Business improvement
- Re-structuring planning
- Culture and values
- Top team dynamics
- “Break out” innovation
- Organisation development
- Customer service
- 3 year business plan
- Process simplification
- Highly interactive and fast paced
- Fun, crammed with many memorable humorous moments
- Designed to address fundamental questions
- High energy – nobody sits still
- Packed full of exercises for working alone, in pairs, or in bigger teams
- Distinguished with fresh insights and perspectives
- Creative and engaging discussion and debate
- Practical, ambitious, creative, and productive
- Fully tailored to the organisation and team objectives
Reflective Questions
The reflective questions are designed to help senior leaders step back from day-to-day pressures and think more deeply about how their team and organisation really function.
They are designed to spark insight, surface hidden obstacles, and create space for honest dialogue and better decisions. Use them individually or as a team to challenge assumptions, reset focus, and unlock performance.





Testimonials

“Les is fantastic and impeccably organised. He is a really wise coach who shares his experience, and points of view, in ways which are extremely helpful to how my business and personal life are developing”
Victoria Sylvester - Managing Director

“Les’s pace, listening skills, clarity of communications, and attention to detail are all impressive and come dressed in high quality dry humour. Les demonstrated high integrity, empathetic style, great insights and gravitas. His work with our team to manage a challenging programme was excellent and exceeded expectations”
Todd Navin - General Manager Finance & Administration

“Les has been a source of wisdom for me as we work our way forward building a new team, restructuring operations, and build for the future. He has an assured manner which combines support and challenge as a good critical friend should. In my 1-2-1s with Les I have been struck by his knowledge and insight, sharp and perceptive questioning, as well as his appetite for holding my feet to the fire!”
Stephen Nickson - Owner & Managing Director

“Les worked with us during a very difficult and challenging time for the dentistry profession. He provided an invaluable sounding board as a strategic advisor “thinking ahead” across a number of different projects.
I value his advice on major decisions. An indispensable member of the team.”
Prof Paul Tipton

Les brought clarity, focus, and a strategic outlook to our senior team. I was particularly impressed by how Les adapted his approach to bring out the best of each team member based on their strengths and weaknesses.
If you want to create greater alignment and impact with your senior team I would highly recommend working with Les.
Paul McCarthy

Les’s experience and guidance helped us double in size again.
Les provides clarity and alignment across all levels of a business by focussing on and unlocking the potential of the Senior Leadership Team.
Paul Buck

“Les gave us a fun filled day and it was only obvious he had worked us hard when we stood back and looked at all the output we had achieved as a team. He got the best from every person in the room with his direct and engaging style that blends sharp wit with very serious subject matter. Absolutely brilliant. An exceptional day”
Nick Taylor - Chief Executive

“A 1-2-1 with Les is the equivalent of an excellent non-executive director who, with an understanding of the business, can “stand back” and give informed, impartial, and very practical advice”
Michael Jefferies - Managing Director

“Les works at pace, professionally, and with minimum fuss to quickly deliver results. He exudes a natural authority and earns respect from those he comes into contact with his sharp mind and warm heart”
Mark Papworth - Group CEO

“Les exhibits a willingness to lead teams on a “new adventure” with good humour, clear thinking, and that all important ingredient – humility. Pure magic”
Lyn Rees - Group CEO

“Les runs a fantastic workshop. Engaging, fun, great stories, practical insights and all delivered in a way which drives engagement and gets the creative juices flowing. Les is the go to guy for making the complex simple, the difficult easy, and putting a smile on people’s faces – exceptional”
Kelvin Coyle - Managing Director

“Our engagement with Les was incredibly fruitful. He engaged with the team, exploring and challenging patterns of work to identify improvement opportunities which we are now implementing that will result in a significantly more effective organisation in future”
Gavin Huxtable - Steam Business Development Director
Work Experience











