20-20 Management

Direct Selling

SLT 1

SLT development

Direct selling

Scaling by Building a True SLT

A fast-growing client realised he couldn’t scale on his own and that he needed a senior leadership team to share the load.  The breakthrough was not just appointing leaders, but building trust, clarifying roles, and introducing new disciplines to eliminate favouritism and inconsistency.

Through coaching and facilitation we established clear processes, reliable systems, and KPIs that provided transparent metrics for performance and decision-making.  As the team aligned around a shared vision of smoother, scalable operations, confidence grew and collaboration deepened.

The result was a strong SLT, faster decisions, and a robust platform for sustainable growth that turned a personality-driven business into one powered by clarity and discipline that grew sales and profits.

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